We explain the process of setting up your fees and pricing in this video. We walk you though setting all of the fee options available in the Inspection... [Read more...]
Get a TXT message when an Inspection is Viewed
In the current version of the Inspection Support Network™ you are able to have the system TXT (SMS) or email you when someone reads a report you have sent them. For example, if you send Bob Agent a report that is time sensitive you will immediately know that Bob as read the report because the ISN can email or Text you via SMS to your cell phone. This is a great way for you to support your agents with preemptive actions.
Erasing Inspection Notes
You now have the ability to erase notes in the Inspection Support Network™. If you have Office Administrator access you can delete notes. Don't worry about tracking though; you will still be able to see and even undelete notes.
Working with the Online Scheduler
The Inspection Support Network™ has a built in scheduling system you can place on your own web site. This allows clients and agents to schedule inspections from your web site through the ISN. You do not need to pay to create your own scheduler; let the power of the ISN help your clients and agents schedule inspections while you are on another inspection, spending time with your family or even sleeping! The ISN schedules an amazing number of inspections after 8PM each and every day... let your company start scheduling some of those inspections.
Agent Statistics from the Order View
You can new view quick agent statistics from the order view screen. This is available not only in the view screen but also the print screen. All you... [Read more...]
Setting up the Online Scheduler (v2)
Setting up the Online Scheduler requires a few steps. This video walks you through the necessary steps to get your online scheduler up and running.... [Read more...]
Using the Dashboard
The new Dashboard is available for preview. Here is how you can view it in your ISN!
Downloading Agency Data
In this training video we show you how to download your agency data. We give you the option of downloading all of your agency data or only active agencies... [Read more...]
How to Re-queue/Resend and Email Event
In this training video we show you how to re-queue or resend an individual email event for a particular order.
Setting PayPal as your Payment Processor
In this training video we show you how to use PayPal as your payment processor for your ISN.
NOTE:... [Read more...]
Using the Get Templates & Containers Tool
The ISN has a great place for you to browse and download new email templates and containers into your ISN. Go to Email -> Get Templates & Containers... [Read more...]
Build 3149
We are happy to announce the availability of Build 3149 in your ISN over the next 24 hours. This release debuts SMS Events, RecallChek features, new... [Read more...]
Build 3121
We are happy to announce the availability of Build 3121 in your ISN over the next 24 hours. This release offers new features and fixes a few items... [Read more...]
Build 3115
Our team is pleased to bring ISN Build 3115 to your ISN over the next 24 hours! This build adds a few new features to ISN as well as provides some... [Read more...]
Build 3093
Our team is pleased to bring ISN Build 3093 to your ISN today. We have completed suggestions and other improvements that will be rolling into your ISN... [Read more...]
Build 3079
Our team is pleased to bring ISN Build 3079 to your ISN this week. It includes new features, changes to the ISN network environment, completed suggestions... [Read more...]
Build 2962
The ISN team is thrilled to announce the release of Build 2962! This build is a culmination of bug fixes, feature additions, and system tweaks. Thanks... [Read more...]
Build 2849
We are happy to announce the release of Build 2849: the mobile update! This build addresses a few items and updates a couple of technology... [Read more...]
Build 2846
We are pleased to announce Build 2846 of the ISN. This build is available for you now in your Inspection Support Network™. This release has... [Read more...]