You can now shorten URLs for FREE from ISN. What is a shortened URL? It is a simple way of going from a long URL like this: http://support.inspectionsupport.net/2011/06/build-3121/ to a much smaller URL like this: http://isn.gd/1 Smaller (shortened) URLs are GREAT for SMS/Messages, Twitter, Facebook links, and much more because they take up less space. You may find a great use for it in your own business. You can use the ISN’s short URL system for free! Read more
Shorten URLs for FREE from ISN
Written by Chris Schuld on June 8, 2011
Posted in: Tips and Tricks · 3 Comments
We are happy to announce the availability of Build 3121 in your ISN over the next 24 hours. This release offers new features and fixes a few items inspectors have asked for.
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Our team is pleased to bring ISN Build 3079 to your ISN this week. It includes new features, changes to the ISN network environment, completed suggestions sent in by our inspectors, new tools you can use right away and over 250 adjustments designed to improve your experience with the Inspection Support Network!
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Performing a Traceroute from ISN to you
Written by Chris Schuld on January 31, 2011
Posted in: Tips and Tricks · Leave a Comment
A Traceroute is the process of tracing a route between two computers on the Internet. A Traceroute tells a network specialist what networks are involved between two computers. For example; when you browse to CNN.COM or GOOGLE.COM for example the information flows through a lot of different networks and routers to arrive on your computer. Any challenge along the way can make the sites seems slow. This is the same for ISN. Generally, the Internet works incredibly well and network slowness is rarely an issue.
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Downloading Specific Agents
Written by Chris Schuld on September 12, 2010
Posted in: Tips and Tricks · Leave a Comment
Occasionally, one may desire to download a specific group of agents to work with outside of the Inspection Support Network™ (ISN). For example, creating lists for other web services or maybe building specific mailings using Microsoft Office (MS-Word). The ISN allows you to download specific groups of agents using the “Download Agents” feature. Here we will walk through downloading a specific set of agents.
We are happy to announce the release of Build 2849: the mobile update! This build addresses a few items and updates a couple of technology components. This build will be available in your ISN in the next 8 hours!
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We are pleased to announce Build 2846 of the ISN. This build is available for you now in your Inspection Support Network™. This release has a preview of our new dashboard, the new online scheduler and other features and updates.
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Agent Statistics from the Order View
Written by Chris Schuld on September 8, 2010
Posted in: Help Videos, Tips and Tricks · Leave a Comment
You can new view quick agent statistics from the order view screen. This is available not only in the view screen but also the print screen. All you need to do to see the setting is enable it in your office settings.
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Setting up the Online Scheduler (v2)
Written by Chris Schuld on September 8, 2010
Posted in: Getting Started, Help Videos, Tips and Tricks · Leave a Comment
Setting up the Online Scheduler requires a few steps. This video walks you through the necessary steps to get your online scheduler up and running. Read more
Using the Dashboard
Written by Chris Schuld on September 7, 2010
Posted in: Help Videos, Tips and Tricks · 1 Comment
The new Dashboard is available for preview. Here is how you can view it in your ISN!
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