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	<title>Inspection Support Network</title>
	<link>http://support.inspectionsupport.net</link>
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	<lastBuildDate>Thu, 09 Sep 2010 05:59:56 +0000</lastBuildDate>
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		<title>Build 2846</title>
		<description><![CDATA[We are pleased to announce Build 2846 of the ISN. This build is available for you now in your Inspection Support Network&#8482;. This release has a preview of our new dashboard, the new online scheduler and other features and updates. Dashboard The next release/build of the ISN will welcome a brand new dashboard system to [...]]]></description>
		<link>http://support.inspectionsupport.net/2010/09/build-2846/</link>
			</item>
	<item>
		<title>Agent Statistics from the Order View</title>
		<description><![CDATA[You can new view quick agent statistics from the order view screen. This is available not only in the view screen but also the print screen. All you need to do to see the setting is enable it in your office settings. Here is how to enable the feature in this walk through video:]]></description>
		<link>http://support.inspectionsupport.net/2010/09/agent-statistics-from-the-order-view/</link>
			</item>
	<item>
		<title>Setting up the Online Scheduler (v2)</title>
		<description><![CDATA[Setting up the Online Scheduler requires a few steps. This video walks you through the necessary steps to get your online scheduler up and running.]]></description>
		<link>http://support.inspectionsupport.net/2010/09/setting-up-the-online-scheduler-v2/</link>
			</item>
	<item>
		<title>Using the Dashboard</title>
		<description><![CDATA[The new Dashboard is available for preview. Here is how you can view it in your ISN!]]></description>
		<link>http://support.inspectionsupport.net/2010/09/using-the-dashboard/</link>
			</item>
	<item>
		<title>Version of Remote Manager</title>
		<description><![CDATA[After you login to the ISN Remote Manager. You can tell what version of Remote Manager you have by looking at the status bar on the bottom. It will tell you the version in the form of 2.X.Y (ex 2.1.3).]]></description>
		<link>http://support.inspectionsupport.net/2010/08/version-of-remote-manager/</link>
			</item>
	<item>
		<title>Downloading Agency Data</title>
		<description><![CDATA[In this training video we show you how to download your agency data. We give you the option of downloading all of your agency data or only active agencies within a specific time period.]]></description>
		<link>http://support.inspectionsupport.net/2010/08/downloading-agency-data/</link>
			</item>
	<item>
		<title>How to Re-queue/Resend and Email Event</title>
		<description><![CDATA[In this training video we show you how to re-queue or resend an individual email event for a particular order.]]></description>
		<link>http://support.inspectionsupport.net/2010/08/how-to-re-queueresend-and-email-event/</link>
			</item>
	<item>
		<title>Setting PayPal as your Payment Processor</title>
		<description><![CDATA[In this training video we show you how to use PayPal as your payment processor for your ISN. NOTE: You can only use a PayPal Pro account with the ISN and not a PayPal Standard account.]]></description>
		<link>http://support.inspectionsupport.net/2010/08/setting-paypal-as-your-payment-processor/</link>
			</item>
	<item>
		<title>Using the Get Templates &amp; Containers Tool</title>
		<description><![CDATA[The ISN has a great place for you to browse and download new email templates and containers into your ISN. Go to Email -> Get Templates &#038; Containers and you can browse or download a list of new and old email templates and containers.]]></description>
		<link>http://support.inspectionsupport.net/2010/08/using-the-get-templates-containers-tool/</link>
			</item>
	<item>
		<title>Generate a Customer Service Inquiry Report</title>
		<description><![CDATA[In this training video we show you how to generate a report for an individual Customer Service Inquiry. The report will be downloaded in PDF form and saved to your computer for you to manage your CSI&#8217;s and for future reference. Watch our overview video on using the Customer Service Inquiry Tool here.]]></description>
		<link>http://support.inspectionsupport.net/2010/08/generate-a-customer-service-inquiry-report/</link>
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