Inspection Support Network

We explain the process of setting up your fees and pricing in this video. We walk you though setting all of the fee options available in the Inspection Support Network from fees per square foot to adding coupons and discounts.
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Uploading your company logo to the Inspection Support Network™ is a quick and easy process. Begin by logging into your ISN, and directing your cursor to Settings -> Office Settings. Read more

Uploading your Inspection Agreement to the ISN is as easy as a few clicks, and a copy/paste.
These instructions are only for those of you who have their inspection agreements in a Word document. Read more

Let the ISN be your office to send out automatic and personalized confirmation and notification emails to your clients and Realtors. Here is a short overview video to help in setting up your automated email system.

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Setting up the Online Scheduler requires a few steps. This video walks you through the necessary steps to get your online scheduler up and running. Read more

In this training video we show you how to change what you see and don’t see while viewing or printing an inspection as well as show you how to change that order of what is displayed. To change what you see while viewing or printing in order go to Settings - Office Settings and then select Inspection Viewing Options or Inspection Printing Options. Read more

The Inspection Support Network comes pre-loaded with many different email templates that can be used in your day to day functions and marketing purposes. In this training video we show you how to edit and create new email templates and edit and create your different email events. Read more

In this training video we show you how to manage your clients and agents list. If you have a list of your clients/agents you can send them to the team at the Inspection Support Network and we will upload them for you. We show you how to format your CSV (comma separated value) list before sending it.

Note: This video focuses on Agents specifically, but the functionality is the same for both Clients and Insurance Agents. Read more

The ISN template system, which includes email and calendar templates, allows for inserting values pertaining to inspection orders and all associated parties. In addition to the values listed here, you can use your Order Form Fields as replacement values as well. To use an Order Form Field, just head over to your Office Settings -> Fields and Controls and click on the section where your controls of interest are located. You will see a column containing the replacement value for each control.
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The order form in the Inspection Support Network is one of the features that you will use most often. In this video we walk you through the process of entering and completing an order as well as cancelling and un-cancelling an order. Read more