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	<title>Inspection Support Network &#187; Tips and Tricks</title>
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	<link>http://support.inspectionsupport.net</link>
	<description>Inspection Support Network</description>
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		<item>
		<title>Shorten URLs for FREE from ISN</title>
		<link>http://support.inspectionsupport.net/2011/06/shorten-urls-for-free-from-isn/</link>
		<comments>http://support.inspectionsupport.net/2011/06/shorten-urls-for-free-from-isn/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 19:12:28 +0000</pubDate>
		<dc:creator>Chris Schuld</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2682</guid>
		<description><![CDATA[You can now shorten URLs for FREE from ISN. What is a shortened URL? It is a simple way of going from a long URL like this: http://support.inspectionsupport.net/2011/06/build-3121/ to a much smaller URL like this: http://isn.gd/1 Smaller (shortened) URLs are GREAT for SMS/Messages, Twitter, Facebook links, and much more because they take up less space. [...]]]></description>
			<content:encoded><![CDATA[<p>You can now shorten URLs for FREE from ISN. What is a shortened URL? It is a simple way of going from a long URL like this: <a href="http://support.inspectionsupport.net/2011/06/build-3121/">http://support.inspectionsupport.net/2011/06/build-3121/</a> to a much smaller URL like this: <a href="http://isn.gd/1">http://isn.gd/1</a> Smaller (shortened) URLs are GREAT for SMS/Messages, Twitter, Facebook links, and much more because they take up less space. You may find a great use for it in your own business. You can use the ISN&#8217;s short URL system for free!<span id="more-2682"></span></p>
<p>Here is how you use it:</p>
<ul>
<li>First, you need to have a URL you want to &#8220;shorten&#8221;</li>
<li>Next, place it on the URL after this http://isn.gd/shorten/[MY_URL]</li>
<li>Finally, copy the URL it produces for you.</li>
</ul>
<p>Let us do an example:</p>
<ul>
<li>First, I want to shrink this URL: <a href="http://support.inspectionsupport.net/2011/06/build-3121/">http://support.inspectionsupport.net/2011/06/build-3121/</a></li>
<li>Next, I place it on the URL so it looks like this: <a href="http://isn.gd/shorten/http://support.inspectionsupport.net/2011/06/build-3121/">http://isn.gd/shorten/http://support.inspectionsupport.net/2011/06/build-3121/</a></li>
<li>Finally, it shows me the shortened URL: <a href="http://isn.gd/1">http://isn.gd/1</a></li>
<li>Now I can send my friends or clients this shortened URL!</li>
</ul>
<p><img class="size-full wp-image-2685" title="isn-shortened-url" src="http://support.inspectionsupport.net/wp-content/uploads/2011/06/isn-shortened-url.png" alt="" width="615" height="152" /></p>
<p>To make it even easier to use I&#8217;ll include a few ways to use it:</p>
<p>Use it with PHP:</p>
<pre>&lt;?php
        $url_to_shrink = "http://google.com";
        $shortened_url = file_get_contents("http://isn.gd/shorten/{$url_to_shrink}");
        echo $shortened_url;
?&gt;</pre>
<p>Use it .NET (ASP):</p>
<pre>string longUrl = "http://google.com/";
string shortUrl = new StreamReader(
          WebRequest.Create("http://isn.gd/shorten/"+longUrl)
               .GetResponse()
               .GetResponseStream()
          )
          .ReadToEnd();</pre>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Stopping the RecallChek Email Notices from ISN</title>
		<link>http://support.inspectionsupport.net/2011/03/stopping-the-recallchek-email-notices-from-isn/</link>
		<comments>http://support.inspectionsupport.net/2011/03/stopping-the-recallchek-email-notices-from-isn/#comments</comments>
		<pubDate>Thu, 31 Mar 2011 17:46:16 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2564</guid>
		<description><![CDATA[We now have a way in the ISN for you to disable the RecallChek Email notifications that you receive when submitting a RecallChek Report. From the top header bar, navigate to Settings -> My Information. Under the RecallChek subcategory, there should be a check box that says: &#8220;Do not send me email notifications whenever my [...]]]></description>
			<content:encoded><![CDATA[<p>We now have a way in the ISN for you to disable the RecallChek Email notifications that you receive when submitting a RecallChek Report.<span id="more-2564"></span></p>
<p>From the top header bar, navigate to Settings -> My Information. </p>
<p>Under the RecallChek subcategory, there should be a check box that says: &#8220;Do not send me email notifications whenever my RecallChek appliances are successfully submitted.&#8221;<br />
The box is unchecked by default, putting a check in that box will prevent you from receiving RecallChek notices.<br />
<img style="padding:10px 0px 0px 20px" width="650" src="http://support.inspectionsupport.net/wp-content/uploads/2011/03/recallnotification.jpg" /></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Performing a Traceroute from ISN to you</title>
		<link>http://support.inspectionsupport.net/2011/01/performing-a-traceroute-from-isn-to-you/</link>
		<comments>http://support.inspectionsupport.net/2011/01/performing-a-traceroute-from-isn-to-you/#comments</comments>
		<pubDate>Mon, 31 Jan 2011 23:01:12 +0000</pubDate>
		<dc:creator>Chris Schuld</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2505</guid>
		<description><![CDATA[A Traceroute is the process of tracing a route between two computers on the Internet. A Traceroute tells a network specialist what networks are involved between two computers. For example; when you browse to CNN.COM or GOOGLE.COM for example the information flows through a lot of different networks and routers to arrive on your computer. [...]]]></description>
			<content:encoded><![CDATA[<p>A Traceroute is the process of tracing a route between two computers on the Internet.  A Traceroute tells a network specialist what networks are involved between two computers.  For example; when you browse to <a href="http://CNN.COM">CNN.COM</a> or <a href="http://GOOGLE.COM">GOOGLE.COM</a> for example the information flows through a lot of different networks and routers to arrive on your computer.   Any challenge along the way can make the sites seems slow.  This is the same for ISN.  Generally, the Internet works incredibly well and network slowness is rarely an issue.<br />
<span id="more-2505"></span></p>
<p>However, occasionally, we can see slowness between ISN and your computer.  A Traceroute allows our technicians to see if there is something slow between our computers.</p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2011/01/help-help-support.png" alt="" title="help-help-support" width="315" height="113" class="alignright size-full wp-image-2506" />Usually an ISN technician will ask you to submit a traceroute.  To do this click on Help and then on Help and Support<br />
<div style="clear:both;"></div><br />
<a href="http://support.inspectionsupport.net/wp-content/uploads/2011/01/help-perform-a-traceroute.png"><img src="http://support.inspectionsupport.net/wp-content/uploads/2011/01/help-perform-a-traceroute.png" alt="" title="help-perform-a-traceroute" width="215" height="132" class="alignright size-full wp-image-2507" /></a>Next, click on the <strong>Perform a Traceroute for ISN Support</strong> button.<br />
<div style="clear:both;"></div></p>
<p>Our network technicians will have your Traceroute information in their hands in a few minutes.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Saving a Template within RecallChek</title>
		<link>http://support.inspectionsupport.net/2011/01/saving-a-template-within-recallchek/</link>
		<comments>http://support.inspectionsupport.net/2011/01/saving-a-template-within-recallchek/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 00:26:01 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2151</guid>
		<description><![CDATA[Saving a template within RecallChek can save you time whenever you need to submit a RecallChek report. Log in to your ISN, navigate to Inspections -> View Inspections and you should arrive at the inspection grid. Click the &#8216;Blue i&#8217; for the inspection you need to create a RecallCheck for: Move your mouse over Options [...]]]></description>
			<content:encoded><![CDATA[<p>Saving a template within RecallChek can save you time whenever you need to submit a RecallChek report.<span id="more-2151"></span></p>
<p>Log in to your ISN, navigate to <strong>Inspections</strong> -> <strong>View Inspections</strong> and you should arrive at the inspection grid.<br/><br />
Click the <strong>&#8216;Blue i&#8217;</strong> for the inspection you need to create a RecallCheck for:<br />
<img style="padding:5px 0px 0px 10px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/inspectiongrid.png" /></p>
<p>Move your mouse over <strong>Options for this Order</strong> and then highlight and click <strong>RecallChek</strong><br />
<img style="padding:5px 0px 10px 10px; border-top: 1px solid #CCCCCC;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/options-recall.png" /></p>
<p>Fill in the fields with your information as you are preparing to send submit this report to RecallChek.<br/><br />
<strong>Saving the template will require one submittal to RecallChek, so fill out the form when you are ready to send a report to RecallChek. Before submitting this report, be sure to check the box that reads &#8220;Save and use this appliance template for every RecallChek&#8221;</strong><br />
<img style="padding:5px 0px 10px 10px; border-top: 1px solid #CCCCCC;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/recallchek-filled.png" /></p>
<p>Then, next time you need to enter a RecallChek report, the appliances that you entered will already be filled in. You can add new appliances with the <strong>Add Appliance</strong> button above, or delete any from the template by clicking the <strong>red X&#8217;s</strong> on the right side of the screen.<br />
<img style="padding:5px 0px 0px 10px; border-top: 1px solid #CCCCCC;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/recallchek-part2.png" /></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Inspection Support Network on Blackberry</title>
		<link>http://support.inspectionsupport.net/2011/01/inspection-support-network-on-blackberry/</link>
		<comments>http://support.inspectionsupport.net/2011/01/inspection-support-network-on-blackberry/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 00:25:13 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2192</guid>
		<description><![CDATA[You can access your ISN from your Blackberry by navigating to the special Blackberry URL for your ISN. With the mobile ISN you are able to review previously created inspections, pull up the map of the inspection address, call clients and more! Going to this address &#160;http://inspectionsupport.net/[your_company_key]/blackberry&#160; on your blackberry will take you to a [...]]]></description>
			<content:encoded><![CDATA[<p>You can access your ISN from your Blackberry by navigating to the special Blackberry URL for your ISN.  <span id="more-2192"></span></p>
<p>With the mobile ISN you are able to review previously created inspections, pull up the map of the inspection address, call clients and more!</p>
<p>Going to this address &nbsp;<strong>http://inspectionsupport.net/[<em>your_company_key</em>]/blackberry</strong>&nbsp; on your blackberry will take you to a page that looks like this:<br/><br />
<img style="padding:5px 0px 5px 290px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/blackberry1.png" alt="" /></p>
<p>After logging in, you will reach a page that shows you inspections for Today, Last Week, This Week, and Next Week.<br />
<img style="padding:5px 0px 5px 300px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/blackberry2.png" alt="" /> </p>
<p>Navigate to an inspection you want to review, when you select it, you will see this screen:<br />
<img style="padding:5px 0px 5px 275px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/blackberry3.png" alt="" /></p>
<div style="clear:both;"></div>
<p>From here you can call people associated with the inspection, pull up a map of the property, or view the report!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Sending Information to ADT</title>
		<link>http://support.inspectionsupport.net/2011/01/sending-information-to-adt/</link>
		<comments>http://support.inspectionsupport.net/2011/01/sending-information-to-adt/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 00:23:54 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2346</guid>
		<description><![CDATA[In this post, we will demonstrate how you can send inspection information to ADT from within the ISN. First, you need to make sure that your ISN has the ability to work with ADT Security&#174;. Navigate to Settings -> Office Settings and click the &#8220;ADT Security&#8221; button at the bottom left of the grid. Within [...]]]></description>
			<content:encoded><![CDATA[<p>In this post, we will demonstrate how you can send inspection information to ADT from within the ISN. <span id="more-2346"></span></p>
<p>First, you need to make sure that your ISN has the ability to work with ADT Security&reg;. Navigate to <strong>Settings</strong> -> <strong>Office Settings</strong> and click the &#8220;ADT Security&#8221; button at the bottom left of the grid. Within that window, check the box to use the ADT add on.<br />
<img style="padding-bottom:10px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/12/adt1.png" alt="" /></p>
<p>Inspections are created with the ADT&reg; icon defaulted to blue. The blue icon means that no action will be taken for that inspection, when information is sent to ADT&reg;.<br />
<img style="padding-bottom:10px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/12/blues.png" alt="" /></p>
<p>When you click the blue ADT&reg; shield, it changes the color of the shield to green. When the shield is green, that means the information for that inspection is ready to be sent to ADT&reg;.<br />
<img style="padding-bottom:10px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/12/greens.png" alt="" /></p>
<p>
You can &#8220;ready&#8221; as many jobs as you would like and they are then sent off to ADT&reg; in one batch!</p>
<p>After you have selected the inspections you want to send, navigate to <strong>Tools</strong> -> <strong>Send info to ADT Home Security</strong>&reg;<img style="padding-bottom:10px; padding-left:10px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/12/sendinfo.png" alt="" /></p>
<p>After you send the info to ADT&reg;, the icon will change to a &#8220;red shield&#8221; indicating the information for the inspection has been sent to ADT&reg;.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/12/reds.png" alt="" /></p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Adding ISN Agents as Facebook Friends</title>
		<link>http://support.inspectionsupport.net/2011/01/adding-isn-agents-as-facebook-friends/</link>
		<comments>http://support.inspectionsupport.net/2011/01/adding-isn-agents-as-facebook-friends/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 00:20:03 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=1964</guid>
		<description><![CDATA[The Inspection Support Network&#8482; is excited to share with you how easy it is to add Agents from your ISN to your Facebook friends! Start by logging into your ISN account, and directing your cursor to Clients/Agents -&#62; Agents -&#62; Agents Within the Agents page, click on the Download Agents button. Use the bubbles under [...]]]></description>
			<content:encoded><![CDATA[<p>The Inspection Support Network&trade; is excited to share with you how easy it is to add Agents from your ISN to your Facebook friends!</p>
<p><span id="more-1964"></span></p>
<p>Start by logging into your ISN account, and directing your cursor to <strong>Clients/Agents</strong> -&gt; <strong>Agents</strong> -&gt; <strong>Agents</strong></p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/agents1.png" class="aligncenter size-full"><br/></p>
<p>Within the Agents page, click on the <strong>Download Agents</strong> button.</p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/download-agents.png" class="aligncenter size-full"><br/></p>
<p> Use the bubbles under <strong>Agent Category</strong> to select which group of agents you want to download.</p>
<p>You can enter a <strong>From</strong> and <strong>To</strong> date and the ISN will only pull agents that were added between those 2 dates.</p>
<p>If you wish to add all agents, with no date restrictions, click <strong>Disable Filter by Date</strong>.</p>
<p>After you are done setting it up, click <strong>Download</strong>. The name of the file is based on the <strong>Agent Category</strong> you selected, in this case the name will be all-agents.csv</p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/download.png" class="aligncenter size-full"<br/></p>
<p>Now that you have your <strong>.csv</strong> file, go ahead and <strong>log into your Facebook account.</strong><br />
On the left side of the page, under your thumbnail, click the <strong>Friends</strong> icon.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/FB-left.png" class="aligncenter size-full"<br/></p>
<p>You should see a page that looks like this. Click the <strong>Other Tools</strong> option at the bottom.</p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/other-tools.png" class="aligncenter size-full"<br/></p>
<p>The <strong>Other Tools</strong> bar should expand downward. Click on the <strong>Choose File</strong> button, and find/select the <strong>.csv</strong> we made.<br />
Follow the Facebook prompts and you are all set!</p>
<p><img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/other-upload1.png" class="aligncenter size-full"<br/></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Creating a Footprint with the ISN</title>
		<link>http://support.inspectionsupport.net/2011/01/creating-a-footprint-with-the-isn/</link>
		<comments>http://support.inspectionsupport.net/2011/01/creating-a-footprint-with-the-isn/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 00:17:57 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2147</guid>
		<description><![CDATA[This post will demonstrate how to create a footprint for a particular inspection, and integrate that footprint into your eInspections&#8482; software. Log in to your ISN, navigate to Inspections -> View Inspections to view the inspection grid. Click the &#8216;Blue i&#8217; for the inspection you need to create a footprint for. Move your mouse over [...]]]></description>
			<content:encoded><![CDATA[<p>This post will demonstrate how to create a footprint for a particular inspection, and integrate that footprint into your eInspections&trade; software.<span id="more-2147"></span></p>
<p>Log in to your ISN, navigate to <strong>Inspections</strong> -> <strong>View Inspections</strong> to view the inspection grid.<br />
<img style="padding:5px 0px 5px 5px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/inspectiongrid.png" /></p>
<p>Click the <strong>&#8216;Blue i&#8217;</strong> for the inspection you need to create a footprint for.<br />
Move your mouse over <strong>Options for this Order</strong> and then highlight and click <strong>Create Footprint</strong><br />
<img style="padding:5px 0px 5px 5px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/options-footprint.png" /></p>
<p>Now, return to your desktop and open and log into the <strong>ISN Remote Manager</strong><br />
<img style="padding:5px 0px 5px 5px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/ISN-remote-manager-login.png" /></p>
<p>After you are logged in, look to the right side of the screen and find the inspection you just created the footprint for. Click it to highlight it, then click the <strong>Download from ISN</strong> in the center of the screen. It will create a file in your &#8220;My Documents&#8221; with the name of the file being the address of the property.<br />
<img style="padding:5px 0px 5px 5px;" src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/remote-transfer.png" /></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Add a Link to the ISN on your Android Home Screen</title>
		<link>http://support.inspectionsupport.net/2010/11/add-a-link-to-the-isn-on-your-android-homepage/</link>
		<comments>http://support.inspectionsupport.net/2010/11/add-a-link-to-the-isn-on-your-android-homepage/#comments</comments>
		<pubDate>Mon, 01 Nov 2010 21:43:29 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=2117</guid>
		<description><![CDATA[This post will show you how to put a link to your ISN on the home screen of your Android. Navigate to your ISN through your Android phone: http://inspectionsupport.net/YourCompanyKey/android It should bring up a page that looks just like this. Pull up your Android&#8217;s Menu and select Bookmarks -> &#8216;Add Bookmark&#8216; On your Android&#8217;s home [...]]]></description>
			<content:encoded><![CDATA[<p>This post will show you how to put a link to your ISN on the home screen of your Android. <span id="more-2117"></span><br />
Navigate to your ISN through your Android phone:</p>
<p>http://inspectionsupport.net/<strong>YourCompanyKey</strong>/android</p>
<p>It should bring up a page that looks just like this.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/slashandroid.png" style="padding:3px;"/></p>
<p>Pull up your Android&#8217;s Menu and select <strong>Bookmarks</strong> -> &#8216;<strong>Add Bookmark</strong>&#8216;<br />
<br/><br />
On your Android&#8217;s home screen, hold your finger on any blank space for a couple of seconds and it will bring up the &#8216;<strong>Add to Home Screen</strong>&#8216; menu.<br />
For instance, on this phone, holding your finger in the red highlighted area should bring up the &#8216;<strong>Add to Home Screen</strong>&#8216; menu.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/11/hold.jpg" style="padding:3px;"/><br />
Select <strong>&#8216;Shortcuts&#8217;</strong><br />
Then select <strong>&#8216;Bookmark&#8217;</strong>
</p>
<p>Select the ISN bookmark, and it will make an link on your homescreen that will take you directly to the ISN!<br/><br />
When logging in with your phone, turn &#8216;<strong>Save My Information</strong>&#8216; on, and you won&#8217;t have to type in your information every time you visit the page.</p>
<p>With the mobile ISN you are able to review previously created inspections, pull up the map of the inspection address, send emails/notifications and more!</p>
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		<title>iPhone Cannot Login to the ISN</title>
		<link>http://support.inspectionsupport.net/2010/10/iphone-cannot-login-to-the-isn/</link>
		<comments>http://support.inspectionsupport.net/2010/10/iphone-cannot-login-to-the-isn/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 17:50:05 +0000</pubDate>
		<dc:creator>Steven Matthiesen</dc:creator>
				<category><![CDATA[Tips and Tricks]]></category>

		<guid isPermaLink="false">http://support.inspectionsupport.net/?p=1898</guid>
		<description><![CDATA[If you are unable to login to the ISN with your iPhone, it is usually because cookies are disabled in your settings. Cookies are small text files that are stored on your hard drive by your web browser. They are used for authentication, storing your preferences, remembering what is in your shopping cart, and other [...]]]></description>
			<content:encoded><![CDATA[<p>If you are unable to login to the ISN with your iPhone, it is usually because cookies are disabled in your settings.<br />
Cookies are small text files that are stored on your hard drive by your web browser. They are used for authentication, storing your preferences, remembering what is in your shopping cart, and other neat things.<br />
<span id="more-1898"></span><br/></p>
<p>First, unlock your iPhone or press the Home button if it is already in use.<br />
Locate the <strong>Settings</strong> icon and select it.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/iphone-settings.png" style="padding:5px 0px 0px 5px "/></p>
<p><br/></p>
<p>Once you are in <strong>Settings</strong>, scroll down and select <strong>Safari</strong>.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/Safari-Settings.png" style="padding:5px 0px 0px 5px" /></p>
<p><br/></p>
<p>Under the <strong>Safari</strong> settings, select <strong>Accept Cookies</strong>.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/select-cookies.png" style="padding:5px 0px 0px 5px" /></p>
<p><br/></p>
<p>Select <strong>From Visited</strong> under the <strong>Accept Cookies</strong> menu.<br />
<img src="http://support.inspectionsupport.net/wp-content/uploads/2010/10/accept-cookies.png" style="padding:5px 0px 0px 5px" /></p>
<p><br/></p>
<p>Press the home button to return to your home screen. Select Safari, and try to log into the ISN again.<br />
If you have any other questions, please feel free to contact us at (800) 700-8112 </p>
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