We explain the process of setting up your fees and pricing in this video. We walk you though setting all of the fee options available in the Inspection Support Network from fees per square foot to adding coupons and discounts.
Read more
February
23
Setting Up Fees & Pricing in the ISN
Written by Dan Huber on February 23, 2011
Posted in: Getting Started, Help Videos · Leave a Comment
September
8
Agent Statistics from the Order View
Written by Chris Schuld on September 8, 2010
Posted in: Help Videos, Tips and Tricks · Leave a Comment
You can new view quick agent statistics from the order view screen. This is available not only in the view screen but also the print screen. All you need to do to see the setting is enable it in your office settings.
Read more
September
8
Setting up the Online Scheduler (v2)
Written by Chris Schuld on September 8, 2010
Posted in: Getting Started, Help Videos, Tips and Tricks · Leave a Comment
Setting up the Online Scheduler requires a few steps. This video walks you through the necessary steps to get your online scheduler up and running. Read more
September
7
Using the Dashboard
Written by Chris Schuld on September 7, 2010
Posted in: Help Videos, Tips and Tricks · 1 Comment
The new Dashboard is available for preview. Here is how you can view it in your ISN!
Read more
August
23
Downloading Agency Data
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · Leave a Comment
In this training video we show you how to download your agency data. We give you the option of downloading all of your agency data or only active agencies within a specific time period.
August
23
How to Re-queue/Resend and Email Event
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · Leave a Comment
In this training video we show you how to re-queue or resend an individual email event for a particular order.
August
23
Setting PayPal as your Payment Processor
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · 1 Comment
In this training video we show you how to use PayPal as your payment processor for your ISN.
August
23
Using the Get Templates & Containers Tool
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · Leave a Comment
The ISN has a great place for you to browse and download new email templates and containers into your ISN. Go to Email -> Get Templates & Containers and you can browse or download a list of new and old email templates and containers.
August
23
Generate a Customer Service Inquiry Report
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · Leave a Comment
In this training video we show you how to generate a report for an individual Customer Service Inquiry. The report will be downloaded in PDF form and saved to your computer for you to manage your CSI’s and for future reference.
August
23
How to Change the Container for All Email Templates
Written by RJ McCollam on August 23, 2010
Posted in: Help Videos · Leave a Comment
In this training video we show you how to set a specific container for all of your email templates with one click.